Home/Challenges/Organisational diagnosis
The question · Organisational diagnosis

Where is collaboration really happening in the organisation?

In this section

Why it’s hard
Real work flows through informal networks no org chart captures - and no intuition can reliably reconstruct.
Common mistakes
Reorganising by reporting lines alone, ignoring the influencers, brokers and key players who hold the organisation together.
The construct to measure
Social capital

Here the unit is not a person but a network: social capital, meaning who works with whom.

Output & deliverables
A collaboration network map with influencers, brokers and key players identified - reports within 6 weeks.